FAQs

FAQs

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Can I add more UPS modules to the system when my load increases?
Yes, the MST, MPS and MHT ranges employ a plug and play parallel system that allows additional units to be added to an existing system at a later...
Considerations when choosing a UPS and Generator combination?
It is usually beneficial to deal with one supplier for both items as this eliminates the potential conflict if the equipment does not work well...
What is a Brownout?
A brownout, sometimes also called a ‘sag’, is a "dip" in the voltage level of the electrical line. When a brownout occurs,...
What is a Blackout?
A blackout is when the power totally fails. The damage that a blackout causes to your system depends a great deal on its timing. If the system is...
What Is A UPS Factory Witness Test?
Witness testing for UPS systems takes place prior to full site installation and commissioning. It simulates real-life...
What Do The Different Emergency Response Times For UPS Repairs Mean?
Emergency Response Times when there’s a fault or failure with an uninterruptible power supply should be clearly spelled out in the...
What’s The Difference Between A Voltage Sag And A Surge?
Sags and surges both relate to short-term fluctuations in the mains power supply voltage. A Sag is a dip below the...
What is a Bypass Switch?
Static Bypass switches are used to bypass the UPS normal operation, in cases of high inrush or fault conditions. Manual bypass switches are an...
Cascade or Parallel redundancy?
UPS systems can be designed to operate in parallel to increase reliability (redundant systems) or to increase load handling capability (full...
When would I need a Generator?
Generators are usually used where there is likelihood that the load cannot be off for any length of time or in areas where the mains supply is...

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